People need permission to "do the right thing"
We did not start out with a design or model on how to accomplish this goal. Many mistakes were made along the way. The freedom to make these mistakes (with good intentions) and continue forward to determine a new path to follow was essential. Our staff have been given permission to find out how this can be successful in the workplace and then do it. Fear of doing the wrong thing, restricts staff’s creativity to approaching unique situations.
